faq
Frequently asked questions
The warranty is valid within two weeks after installation in cases where:
the chain attachment should break;
if the chain should break by itself.
Yes, you can! SÄRA chains are thin enough and constantly in contact with the skin, allowing you to confidently wear them in the sauna.
No there won't be! Today airport security checks have become very flexible, and the SÄRA bracelet does not cause any problems when passing through security.
The reservation time and date can be changed if you notify us at least 12 hours in advance. The reservation cannot be canceled completely.
Yes and no! You can go to all health examinations with the SÄRA chain (ultrasound, stress tests, etc.), but there are a few health examinations where you are not allowed to wear any chain or jewelry - magnetic resonance imaging or MRI examination and in certain cases also X-ray.
Yes, you can! You can come with your own chain, but before that, we would like to receive a picture of the chain to ensure that our tools are suitable for attaching it.
To adjust the length of the chain, you can book an appointment on our website.
The chain can be shortened later if necessary.
However, we ask the customer to make sure that the chosen chain length is suitable before finally attaching the chain. To extend the chain, the customer can later buy an additional link/pendant.